How many jobs are available in consumer services? – a thought that might have struck your mind at least once in your lifetime. Consumer services are regarded as one of the most eminent and ever-growing job fields.
According to Bureau of Labour Statistics (BLS) U.S. reports, there are over 2.9 million jobs available in the consumer services sector as of 2020. Though some studies say that these figures might not change sometime soon, there would be several job opportunities in the future.
Keep reading to know more about how many jobs are available in finance consumer services. No matter, if you are considering the consumer services sector as a stepping-stone in your career or as a mainstream profession shift, these job roles would serve your goals.
What Are Consumer Services?
Before we begin with the job roles available in the sector, we think it’s important to know what consumer services mean as many people have misapprehensions about it. Consumer services are the intangible services offered to individuals.
Stick with us to know how many jobs are available in other consumer services. Any kind of service offered by the company to any and every individual to align or fulfill an individual’s expectations is termed consumer services. There are various kinds of consumer services such as travel, e-commerce, insurance, etc.
What Does Consumer Services Personnel Do?
Consumer services work for the benefit and ease of action for the clients. One must possess a clear understanding of the job role before applying or searching for how many jobs are available in finance consumer services. They provide the following services:
- Consumer services personnel are responsible for answering clients’ questions which are generally related to products, and services offered by the company.
- In cases when customers do not know the right department to approach for their issues, these individuals direct them.
- They help customers resolve their issues and complaints. They are trained to provide maximum satisfaction to the customers.
- They also take orders from customers and process payments rightfully.
How Many Jobs Are Available In Consumer Services?
Being one of the most demanding job roles around the globe, the consumer services sector offers countless employment opportunities. To answer your how many jobs are available in consumer services, we present to you the following details:
Bank tellers usually offer duties like greetings to customers, transaction processes, and other customer services. Though duties remain more-or-less similar, many banks may add extra duties like handling money. Bank tellers are regarded as bank employees.
The basic educational criteria required for this job role is a high school diploma, higher positions require post-secondary education or specialized training. As tellers handle money, they must be proficient in maths.
If you have been looking for how many jobs are available in other consumer services, this job role might suit your preferences.
Flight Attendants are the individuals responsible for ensuring passengers’ safety, security, and comfort. They must look after the passengers on the flight. This is the reason why most airlines demand that flight attendants should possess exceptional consumer services.
The selection criteria are a bit difficult as they must have a current passport and pass the background investigation and drug test. It is also advisable to be fluent in the native language and English.
Nearly every person reading this must have met a receptionist once in their lifetime. In every hotel, hospital, or office there is a receptionist. Receptionists are generally a company’s representatives whose work is to interact with customers and provide them with necessary information.
They also direct clients to the right department and act as a connecting link between them. They are given various tasks and sometimes even asked to make calls on behalf of the company.
Therefore, the receptionist should possess good communication, planning, administrative, and organizing skills. They must be good at multitasking as at times they are required to perform multiple tasks.
Call Centre Representatives:
Another employment opportunity that strikes our mind when thinking about how many jobs are available in consumer services sector is the call center representatives.
Call center representatives are responsible for resolving issues, receiving orders, processing payments, maintaining customer accounts, and providing information on goods and services.
Their duties include acknowledging and responding instantly to customer complaints and queries. Therefore, they must have exceptional verbal and written communication skills.
Customer Service Manager:
As the name suggests, the customer service manager is the person who looks after the proper functioning and everyday operations of customer service personnel.
They are the ones who handle clients’ complaints. They work to improve the quality of customer service provided by the company.
Mostly the job role is performed by the managers in the office, they might sometimes be asked to travel to connect with customers. Therefore, they usually have full-time jobs.
The key responsibility of a host or hostess is to welcome the customers and ensure they seat well in the restaurant. They make sure every guest has an amazing and satisfying eating experience.
Other duties of a host are taking bookings, setting up tables for meals, returning phone calls, explaining menu selections, helping guests with needs, and cleaning up after the guests’ departure for the next clients.
Therefore, a host must have excellent customer service, a professional attitude, and be good at addressing issues.
To ease your question of how many jobs are available in finance consumer services, we bring to you the account manager role.
An account manager is responsible for maintaining knowledge of accounts and building good relationships with important clients. These responsibilities may vary depending on the scope and nature of the organization.
They collaborate with several business units to acknowledge customers’ needs. They help a company develop by boosting its revenue, and preserving and fostering current client connections.
For this job role, one must possess experience in sales, customer service, and related client relationships. Good verbal and communication skills are required for better performance in this sector.
A hotel concierge has to offer several obligations and duties for hotel guests. The responsibility begins with handling luggage, addressing complaints, and answering queries. These queries are usually related to information about nearby attractions, events, and activities.
When thinking of how many jobs are available in other consumer services, this might be a wonderful option. Hotel Concierge must possess extraordinary communication skills and customer service abilities to secure this position. They are asked to communicate efficiently and effectively with the hotel guests. They must be good at performing their role under regulations.
Technical Support Engineer:
As most businesses are shifting online, technical support engineering is emerging as one of the most trending and demanding job roles. Several companies are in constant search of trained and skilled professionals to handle their clients’ queries and complaints.
Technical Support Engineers often fulfill their duties over phone calls, chats, or emails. They are not only responsible for resolving clients’ technical complaints but also provide training and support on the company’s goods.
Therefore, the individuals interested in this job role must possess strong problem-solving skills and should be able to react instantly by giving on-spot solutions to the clients. Moreover, they must also have a good command of verbal and written language.
How Many Jobs Are Available In Other Consumer Services?
No more wondering about how many jobs are available in other consumer services as we bring to you the other consumer services you can apply for if the above-mentioned jobs don’t suit/attract you. These include:
- Customer Care Officers
- Cybersecurity Analysts
- Sales Representatives
- Restaurant Managers
- Remote Customer Care Specialists
- Dealer Development representatives
- Claims processors
- Payment advisors
- Customer Care Analysts
- Content Specialists
- Consumer Operation associates, and others.
How Many Jobs Are Available In Finance Consumer Services?
According to the US Bureau Of Labour Statistics (BLS), there are almost 7,157,700 jobs in finance and consumer services. It is emerging as one of the most demanding and growing sectors. The answer to how many jobs are available in finance consumer services are given below:
- Cost Estimators
- Accountants and Auditors
- Loan Officers
- Market Research Analysts
- Budget Analysts
- Financial Examiners
- Management Analysts
- Human Resource Specialists
- Supply Chain Specialists
- Compensation, Benefits, and Job Analysis Specialists
- Labour Relations Specialists
Hope this article cleared all your questions including how many jobs are available in consumer services. The consumer services sector is diverse and offers various job roles and opportunities to different individuals. The industry is ever-growing and is estimated to grow in the future.